Paying for Your Meals
When you become a client of Coast Cuisine, you will be required to provide contact information (such as name, contact number and delivery address), emergency contact information and you may be required to provide financial information for billing purposes. If we have trouble processing or delivering an order, we will use this information to contact you.
If you are not home or contactable at the agreed time of delivery and/or we suspect that there may be a health or medical issue in need of attention, we may contact your emergency contact person, local hospitals and/or emergency services. This is to ensure your health and wellbeing.
Meals are only delivered to registered clients on the Central Coast from Monday to Friday. You are required to be home to accept a delivery on a day previously agreed to by you and Coast Cuisine. Generally, we require a minimum of three business days notice for a delivery request. Coast Cuisine cannot give or adhere to a request for a specific delivery time.
Coast Cuisine accepts no liability for the loss or deterioration of any goods once they have been delivered. We will not be held liable for any financial or physical damages of any kind.
Coast Cuisine will not replace or provide a refund for any meals ordered by the client by mistake. Clients must notify Coast Cuisine if they have received an incorrect meal or are missing a meal within 24 hours of delivery by phone on (02) 4357 8444. Missing meal items will be delivered to the client on an alternative day agreed to by the client and Coast Cuisine.