How to Order
We have streamlined our order process to make it as simple as possible. Once your Home Care Package provider has signed an agreement with us, or you have NDIS Meals included in your NDIS Plan, you can order your meals in a variety of ways including:
Once we have set you up as an online user, you can access the Client Login portal 24 hours a day, 7 days a week to browse our menu and make your meal selections. Online orders need to be placed at least three business days in advance of your expected delivery date.
Please note: When ordering meals online, we need to receive the order by 2pm in order for it to be processed for delivery 3 business days later.
For example, order by 2pm Monday for Thursday delivery, by 2pm Tuesday for Friday delivery, by 2pm Wednesday for Monday delivery, by 2pm Thursday for Tuesday delivery and by 2pm Friday for Wednesday delivery. Please note that we do not deliver on weekends or public holidays.
Over the phone
You can submit your order by calling 02 4357 8444 and talking to one of our friendly staff.
You can click HERE to download a Client Order Form, which you print and fill out to hand to a volunteer.
Please note that in order to access Coast Cuisine (in support of Meals on Wheels Central Coast), you must be deemed eligible to receive our services. Please click here to find out more about the eligibility process.
We deliver five days per week on Mondays, Tuesdays, Wednesdays, Thursdays, and Fridays, to all areas of the Central Coast. You can specify a preferred delivery day when placing your orders, however, we cannot give or adhere to a request for a specific delivery time. Deliveries generally occur between the hours of 9am and 12 noon, and all clients are required to be home to accept a delivery. We do not deliver on weekends or public holidays.
Please note that we require a minimum of three business days notice for a delivery request.